Payments & Insurance
We are in-network and paneled with:
Blue Cross Blue Shield PPO
Aetna
Medcost of NC
BHS EAP
We contract with Headway & Grow to bill certain insurances such as:
Cigna
United Healthcare / Optum
Oxford
Oscar Health
Can I use my EAP?
Yes, as long as you verify with Headway or Grow Therapy directly to ask that they accept those EAP plans.
Out-of-Network Options:
We often work with clients who have other insurance plans as an out-of-network provider. In these cases, we can provide an invoice/superbill for out-of-pocket costs for therapy, should you wish to file for reimbursement with your insurance.
Many times, insurance policies offer a percentage of reimbursement for out-of-network services. Please contact your insurance provider directly to understand your specific policy benefits.
Payment Options:
Payments are accepted via debit, credit and HSA/FSA cards and due at the time of service. Payments are managed through the HIPAA-compliant client portal system.
Cancellation Policy:
Therapy is a time commitment and investment made for you. If you need to cancel or reschedule your session, please contact me via phone, email or client portal at least 1 business day (Friday for Monday cancellations) AND/OR 24 hours before your scheduled appointment to avoid the $120 late cancellation/missed appointment fee.